shipping & returns
Orders $39 and over ship free
Orders $39 and under ship for a flat rate of $3.95
Orders usually shop the same business day, and we use fast shipping! Most orders arrive in 2-3 days.
Our return policy is simple: New, unopened and unused products (except food and treats) can be returned within 30 days for a full refund.
If returning a product because you had a change of mind, simply ship the item back to us and well refund the entire purchase price (less the shipping).
If we messed up and sent the wrong item, we'll send you a shipping label to send it back and we'll make it better!
If you need to return an item, or need any help, send us an email to Returns@PawCrew.com