shipping & returns

Shipping:

 

Orders $25 and over ship free

Orders $25 and under ship for $3.95

Free shipping on domestic orders over $25!

 

 Returns:

Our return policy is simple: New, unopened and unused products (except food and treats) can be returned within 30 days for a full refund.

 

If returning a product because you had a change of mind, simply ship the item back to us and well refund the entire purchase price (less the shipping).

 

If we messed up and sent the wrong item, we'll send you a shipping label to send it back and we'll make it better!

 

If you need to return an item, or need any help, send us an email to Returns@PawCrew.com